Enhancing Student Experience with Mobile Communication

As higher education professionals, it’s imperative that we provide our students with a valuable, empowering student experience. More often than not, that means finding ways to communicate with them in relevant ways at each point along the student lifecycle. Join the Guidebook EDU team for a roundtable conversation as they discuss how mobile technology can (and is!) impacting student experience, ways to stay relevant in your ever-evolving communication strategy, and actionable tips for impacting specific inflection points along the student lifecycle with mobile communication.

You'll Learn:

  • How to thrive because of the digital age, rather than work against it
  • How mobile technology can be at the center of your student engagement strategy
  • Why mobile app platforms are ideal centralized student communication centers

Webinar: Extending Admissions Reach

View On-Demand:

Extending Admissions Reach

More than half of admissions directors say they’re very concerned about meeting their enrollment goals and 58 percent say they missed goals completely in recent years.1 High stress and uneven success face many enrollment pros. How can you overcome these challenges? Mobile technology is part of the solution.

See how the Santa Clara University attracts and communicates with students from all over the world to reach their enrollment goals. Learn how they supplement face-to-face tours with a mobile campus tour for their prospective students, and now offer multilingual support to draw international students.

We’ll walk you through the steps Admissions teams take when implementing mobile technology, and how you can do the same. We’ll begin by discussing current campus tours strategies, and take a deep dive into how going mobile can allow for an entirely independent tour experience.

You'll Learn:

  • How Santa Clara University implemented a mobile campus tour and saw over 1,000 downloads in just over six months

  • Benefits of offering campus tours in multiple languages

  • Best practices for Admissions teams wishing to make better use of mobile tech in their campus tour strategy


Grace Hartman

Grace is originally from East Contra Costa County in Northern California. Prior to coming Santa Clara University in 2012, she worked at her alma mater, Notre Dame de Namur University, in the Undergraduate Admission Office. At Santa Clara, she currently oversees all aspects of the visit experience, the ShadowSCU program and spends most of her time working with the Student Ambassadors who sit on panels and lead campus tours.

Becky Konowicz

Becky is Director of International Admission at Santa Clara University. She’s a career admissions professional having served in various admissions and enrollment management roles at Salve Regina, Chapman and DePauw Universities. In addition to her role at SCU, Becky serves as the VP of Professional Development for the International Association for College Admission Counseling.

Chris Trudell

Chris is a member of the GuidebookEDU team and the former Associate Director of New Student and Family Programs at Clemson University. He has presented extensively with NODA about issues relating to digital student experiences and the orientation, transition, and retention model. You may have met him at a trade show, or remember him from some of our previous webinars!

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